GDPR Compliance Statement

Last updated: October 14, 2024

Introduction

While Fox-loop is based in Australia, we recognize that some of our website visitors may be located in the European Economic Area. This statement outlines how we comply with the General Data Protection Regulation (GDPR) when processing personal data of EU residents.

Legal Basis for Processing

We process personal data only when we have a legal basis to do so:

• Consent: When you explicitly agree to provide information for specific purposes
• Contract performance: When processing is necessary to fulfill service agreements
• Legal obligation: When required by applicable laws or regulations
• Legitimate interests: For business operations that do not override your fundamental rights

Your GDPR Rights

If you are an EU resident, you have the following rights regarding your personal data:

Right to Access

You can request confirmation of whether we process your personal data and obtain a copy of that data.

Right to Rectification

You can request correction of inaccurate or incomplete personal data we hold about you.

Right to Erasure

You can request deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You can request that we limit how we use your personal data in specific situations.

Right to Data Portability

You can request to receive your personal data in a structured, commonly used format and transmit it to another controller.

Right to Object

You can object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where processing is based on consent, you can withdraw that consent at any time.

Data Protection Officer

For GDPR-related inquiries, you may contact our data protection representative at:

Email: [email protected]
Subject line: GDPR Inquiry

Data Transfers

Personal data collected from EU residents may be transferred to and processed in Australia. We ensure appropriate safeguards are in place for such transfers, including implementing standard contractual clauses where necessary.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Retention periods vary based on:

• The nature of the data and purpose of processing
• Legal and regulatory requirements
• Contractual obligations
• Business needs and legitimate interests

Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

Data Breach Notification

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach poses a high risk, we will also notify affected individuals without undue delay.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at:

Email: [email protected]
Address: Level 8, 142 Exhibition Street, Melbourne VIC 3000, Australia

We will respond to your request within one month, though this may be extended by two additional months in complex cases.

Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority in the EU member state where you reside, work, or where an alleged infringement occurred.

Updates to This Statement

We may update this GDPR Compliance Statement to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website.